AM - Voice Support - Nortel/Avaya PBX - 5 plus yrs exp

JOB DETAILS
Company Oni Consultants
Location Mumbai
Channel Admin/Networking
Date Nov 20, 2006
Employment Permanent
Salary unspecified
Tagged as
JOB BODY
Our client is among India's leading BPO companies providing business process management services to global leaders in Banking & Financial Services, Telecom & Media and Healthcare
Nortel and Avaya PBX  experience
T1/E1 concepts ( Euro,NI2, and 5ESS)
Logger support experience
Substantial overall experience and strong hands-on capabilities with a combination of telephony technologies, such as: ACD, call center telephony (Logger, PBXs/ACDs), high-speed voice & data, VoIP, DS3/T1/E1s and infrastructure/cabling
Nortel passports – Voice network/ transport
Nortel Passport –  Trunk/PVC/DLCI
Ability to interface with external vendors and with all levels of internal management.
Well-organized, reliable and conscientious about following through until the task is completed

Good Communication skills
Good analytical and problem solving skills
Ability to manage the team to meet the SLAs
Work independently and as a team.
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