Help Desk Services/ Entry Level Specialist

Company	infoeweb inc.
Location	Chennai
Channel	Help Desk
Date	Aug 21, 2008
Employment	Permanent
Salary	Salary: Negotiable  Benefits: The most basic plan that all employees are offered includes Health and Dental Plans, and Vacation time where applicable. Other benefits can be added depending on project duration.
Tagged as

Number of Position:-SIX


1.      Associate’s Degree in Computer or Information Science, AND one (1) year of satisfactory work experience on an IT Help Desk/User Support environment.
2.      Bachelor of Science Degree in Computer or Information Services.
3.      Demonstrated Help Desk Agent Certification/Training.
4.      Demonstrated Customer Service Certification/Training.
5.      Demonstrated experience with the HP Service Center software (formerly Peregrine Service Center.
6.      Demonstrated experience  in meeting ambitious deadlines and delivering high-quality work on schedule
7.      Demonstrated experience working closely with business customers to develop user requirements.
8.      Demonstrated leadership skills, communication, analytical and problem solving skills.
9.      A+ certification.
10. MCP certification.
11. Demonstrate ability to provide knowledge transfer.
12. Demonstrated ability to work independently.