Office Automation/MS Support Specialist I

JOB DETAILS

JOB BODY

Desirable Requirements:Good communication and interpersonal skills. 1. Three years experience providing network integrity services, i.e. identify and apply OS updates and hot fixes. 2. Three years experience providing support for MS Server 2003 (or more current version); including, data backup, recovery, troubleshooting and patching. 3. Three years experience proving help desk Support for multiple vendor PC’s, Printers, and other peripherals; including handheld devices, video conferencing equipment and networked copiers and faxes. 4. Training and experience with Computer Forensic tools and incident response procedures. 5. Three years experience providing telecommunications systems support (including experience with multiple vendor hubs, routers and switches) and interfacing with vendor support organizations. Note:-Please use job code while applying for this job. Please send me your resume to jobs@newh1.com
Mandatory Requirements:Number of Positions: ONE, Mandatory Requirements 1. Two years experience resolving user problems by conducting technical research and providing problem resolution and documentation in a Help Desk setting. Experience should be equivalent to Help Desk Level 3, that is, experienced technician or vendor level support knowledge and activities. 2. Two years experience supporting Microsoft Windows XP Professional/2000 or currently deployed versions. A thorough knowledge of Windows operating system administrative practices and tools/utilities is required including methods for migrating user accounts and profiles. 3. Two years experience building and deploying pc images in a corporate environment and Windows operating system network. 4. Two years experience with Microsoft Outlook 2003 (or more current version) E-Mail Client and Calendaring – Specific knowledge and experience in supporting users in a corporate environment that relies heavily on file and document sharing is required. A thorough understanding of delegate access, folder permissions, the application of rules and the scheduling of meetings. 5. Two years experience with Microsoft Office Suite 2003 (or more current version).