VoIP Engineer, Cisco VoIP Analyst, Network Engineer

JOB DETAILS

JOB BODY

This is a fantastic opportunity for a Technical Consultant with strong customer facing skills to join an exciting communications company.

As a VoIP Engineer, Cisco VoIP Analyst, Network Engineer your responsibilities will include implementation, development, design and support of all VOIP services.
With a background in telecoms and with experience in a VoIP environment, you will be well versed in Cisco products and all aspects of installation and support.

There are three key aspects to the role:
1) To support the sales team with technical-led expertise / understanding during the sales process.

2) A key role within the Support Team focused on supporting our customer base with specific responsibility for our Managed and Hosted Telephony solution.

3) To take a lead in respect to the ongoing development of the Managed Telephony offering.VoIP Engineer, Cisco VoIP Analyst, Network Engineer 

Solid experieicne in both VoIP and IT infrastructure- Cisco IP Products- Windows and Linux experience
- Conversant with LAN, IP, PC’s, Servers, Routers- Positive attitude- Assertive
- Self managing (ability to prioritise) and focused on completing tasks
- Aptitude to resolve issues (fault finding)
- Strong communication skills
- Good telephone manner
- Driving Licence Ideal but not essential
- Programming skills (scripting)- SQL experience- Pre-sales experience- Previous experience of Windows and Linux would be ideal but not essential

You may have worked in the following capacities:IT Service Desk Engineer, Cisco IPT, Networking, CCNA, CCVP, Network Management Systems, Network Engineer, Network Support Engineer, Cisco Support Engineer, Support, IT Support, Service Desk, Helpdesk, Helpdesk Support Engineer, Service Desk Engineer, IT, Cisco IPT Engineer, Network Engineer, IP Telephony, Cisco Unity, IP Telephony Deployments, Cisco Unified CallManager, Telecoms Engineer