 JOB DESCRIPTION:The Backup Operation Specialist is responsible for the daily operational tasks of the customer’s Backup environment, including monitoring, policy management, tape management, incident and problem management, and the implementation of changes to the in-scope Backup environment. This resident will provide ongoing recommendations and Best Practices from a technical and operational level to the customer.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Understand in detail the backup infrastructure of the customer.
Review the backup reports in terms of success and failures on a daily basis
Provide necessary inputs on backup software to enable the backup team to create backup scripts for automation of backup, restore and reporting
Support the backup team to troubleshoot the backup failures and ensure that failed backups are successfully executed
Participate in planning, approval and implementation of approved change management requests related to backup infrastructure
Maintain and update configuration documents related to backup environment
Escalate any critical issues related to backup software and coordinate with the EMC’s support team towards resolution of the issues
Identify potential issues in the backup environment in terms of configuration, functionality, performance and provide recommendations to the customer for approval
Coordinate with backup team to implement the approved recommendations to address the potential issues
Coordinate with backup team and the backup infrastructure hardware and software vendors (including Server, Operating system, backup software, Tape Library / Virtual Tape Library, Network Switches, SAN switches) to perform Root Cause Analysis of critical/Severity 1 issues related to backup
SKILLS
Strong consultative skills
Cross-Functional skill
Proficiency in EMC Networker software and/or operating systems environments
Knowledge of job associated programming and scripting languages
Possesses strong product/technology/industry knowledge
EXPERIENCE/CERTIFICATIONS REQUIRED
5+ years in a storage / technology operations environment
POSITION REQUIREMENTS:
The Backup Operation Specialist is responsible for the daily operational tasks of the customer’s Backup environment, including monitoring, policy management, tape management, incident and problem management, and the implementation of changes to the in-scope Backup environment. This resident will provide ongoing recommendations and Best Practices from a technical and operational level to the customer.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Understand in detail the backup infrastructure of the customer.
Review the backup reports in terms of success and failures on a daily basis
Provide necessary inputs on backup software to enable the backup team to create backup scripts for automation of backup, restore and reporting
Support the backup team to troubleshoot the backup failures and ensure that failed backups are successfully executed
Participate in planning, approval and implementation of approved change management requests related to backup infrastructure
Maintain and update configuration documents related to backup environment
Escalate any critical issues related to backup software and coordinate with the EMC’s support team towards resolution of the issues
Identify potential issues in the backup environment in terms of configuration, functionality, performance and provide recommendations to the customer for approval
Coordinate with backup team to implement the approved recommendations to address the potential issues
Coordinate with backup team and the backup infrastructure hardware and software vendors (including Server, Operating system, backup software, Tape Library / Virtual Tape Library, Network Switches, SAN switches) to perform Root Cause Analysis of critical/Severity 1 issues related to backup
SKILLS
Strong consultative skills
Cross-Functional skill
Proficiency in EMC Networker software and/or operating systems environments
Knowledge of job associated programming and scripting languages
Possesses strong product/technology/industry knowledge
EXPERIENCE/CERTIFICATIONS REQUIRED
5+ years in a storage / technology operations environment
SALARY & BENEFITS: Industry standards
CONTACT: ashish  the-spring-board.com.
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