SOFTWARE RESUMES

Preview Resumes

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Personal Skills:
Comprehensive problem solving abilities, Excellent verbal and written communication skills, Ability to deal with people diplomatically, Fast learner, Team facilitator.
As an individual, I consider myself conscientious, honest and frank.
Job Profile:
Sushil Finance Consultant Limited
Title : Systems and Technical Support Engineer.
Working as a Systems Engineer, my job profile includes troubleshooting VSAT Terminal Workstation related issues, maintaining System environment, and backup scheduling. I also maintain and monitor System Performance. Updating all the client machines and troubleshooting anti virus related issues are also part of my job. Now days, I am also successfully shown my ability as a BSE and NSE Terminal Operator and in Client Administration.
Nayuma Infosys (P) Limited
Title : Systems Engineer, Sales Support Executive
My job profile includes troubleshooting both hardware as well as software issues for their Customer and their middleware (Workstation) product. Quality Testing are also part of our job. The work entails simulating customer’s problems on test machines, excellent communication skills (e-mail and Phone). Work includes troubleshooting and analysis of Multiple OS Platforms Windows / Linux.
Promoted as an Escalation Lead. My Key Responsible areas were Handling Escalated Calls, Handling Priority Customers, helping my team members in providing solutions for customers, and providing training to my team members regarding new products and collecting feedbacks from the customers.

Webel Informatics Ltd. & Webel Technology Ltd.
Title : Technical Support Engineer and Instructor
Worked as A Technical Support Engineer for a period of 3 Years. My Work Dealing with Troubleshooting Hardware issues for desktops as well as laptops, Customer satisfaction, Creating Sales, and to educate the customers about the latest hardware and software products.
As an Instructor in these years, my work is to take classes both Hardware and Software related issues of the general students as well as Govt. and Private sector employees of various fields.

Doyes Infotech (P) Limited.
Title : Systems Engineer.
My job profile includes troubleshooting Hardware, Updating all the client machines, simulating customer’s problems on test machines and troubleshooting.

Strengths
• Able to work and stay focused under pressure.
• Get along well with colleagues.
• A strong will power with desire to contribute and succeed.
• Ready to do things differently if it aids better results.
• Quick Learner.