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Academics:

 Graduated from ”Mumbai University” with Pass Class (Faculty: Commerce).

Professional Courses:

 Diploma in AFD (Diploma in Advanced Fashion Designing), from IITC Mumbai.
 Basic in Computer Designing from IITC, Churchgate with class - II in March 1998.




Computer Courses:
 Diploma in Basic Computer Applications from Boston Academy, Thane.


Extra-Curricular Activities:
 Elected as CR (Central Representative) at the school levels.
 Elected as GR (General Representative) at the college levels.


Experience:
♣ Worked with “Welspun Group” for their store named “Home Mart” specializing
In Home furnishings and Terry Towels (carpet are11000sq.ft) and handling a
Manpower of 30 employees

 Worked with “RELIANCE WEBSTORE PVT LTD”as Store Manager

 Worked with “SHOPPERS STOP LTD” chembur as Customer Care Associate (C.C.A)

 Worked in “M/S.CRYSTALLINE EXPORTS LTD”as Assistant-Merchandiser

Job profile in “M/S.S D R CO. PVT LTD”:
 Presently working with M/S.SDR clothing Company Pvt ltd as Manager-Sales and Operations fro 20 stores across India. Handling a team of 80 Front end personnel and 03
Area Mangers working along with me.
 Key responsibility included setting up new stores at different locations as planned by the company across India.
 Training and development programme along with the recruitment of new staff for all the new opening stores and present stores across India.
 Selecting the right location and an appropriate site for the store with the catchment’s definition for each store. My job was to to refer the type of building my company needs the affordability. Site selection would depend upon the nature of building, façade requirement, size requirements and costs.
 My responsibility also included the store design and the Retailing image mix by strategically plan a mix of elements in such a way that the company optimizes maximum returns both on by selling area and non selling area.
 Merchandise planning was also the part of my responsibility for each stores by selecting the right product , right quantity, etc.My job was to see that the all are well planned properly so that the sales are high with the level of inventory holding.
 My job was also decide Marketing Strategies to create footfalls and in the store and converting buying browsers into actual buyers. My job starts with building the store brand, positioning the store, profiling target customers and understanding the buying behaviors, effectively planning store events and promotions.
 Focusing on CRM (Customer Relationship Management).
 Maintaining HRIS (human resource information system) for all the retail personnel so that they can attain customers effectively. Further my job was to maintain MIS for all the stores across India and work on the P&L account of the company at the store level.
 MIS was maintained for each stores category wise and sales wise and prepare the presentation report at the meeting.
 Conduct meeting both at the Front End and Back End to discuss key issues related to staff and sales.
 Give training on POS and Cashiering, VM & Displays, warehousing and supply chain, retail floor and shelf management and store staffing and scheduling.
 Carry audits at the front end level for each store.


Job profile in “Reliance Web store Pvt Ltd”:
Working as a Store Manager handling Sales of Rims, BBC, and Java Green & Customer care.
The Key responsibilities include:
SALES:
►Target nos.
►Target Revenues.
CUSTOMER :
►Post Sales Service
►Retention
►Customer satisfaction.
STOCKS:
►Accounting
►Reporting
►Maintenance
PEOPLE:
►Staff Performance
►Staff Direction
►Staff Attitude
SECURITY:
►Stocks
►Premises
►Equipment

Achievement in Reliance Webstore Pvt Ltd:
♣Rated as the Best Customer Service personnel at the store levels.
♣Being on the Top place for the Sales of the Rim among all the 24 stores for the in store competition.
♣Recd Certification of Appreciation for the best Visual-Merchandising of the store.

Job Profile: shoppers’ stop ltd
 Worked as Customer Care Associate, which includes handling Customer’s directly.
 Handled frontline cashiering.
 Generating Club-Membership for the store.
 Handled Materials & Logistics for 5 months period.
 Helping my supervisor to prepare Daily Reports on Sales.
 Worked on Customer Profile as per the Brand.
 Acted as a VM (Visual-Merchandiser Representative for 2 months)
 Worked for the brands like PEPE, LEE, WRANGLER, LEVIS and other Casual wears.
 Handled the most Premium brand ARROW, ZODIAC & PARK-AVENUE.
 Having a thorough knowledge of Backhand Job. For e.g. Report generating, Tracking Sales, Cashiering, VM-Display etc.



Achievement in SSL Family:

 Received certificate of appreciation from SSL family for the best visual-merchandiser of the department
 Selected for the top 10 baby supervisor across the store.
 Received training for supervisor post.
 Attended brand training from the co. itself (lee, wrangler, pepe, Levis, killer, etc.)
 Worked on project such as customers’ know-how, preferences &competitors know- how.
 Recd.appreciation for being the best customer care associate.
 Handled all brands on the Mens’ Floor (casuals , formals & mens’ formal


JOB PROFILE: M/S CRYSTALLINE EXPORTS LTD (Andheri).
 Worked as an astt. Merchandiser 9, on contract basis.
 Handled all administration work relating to filing, inspecting of export documentation, shipment of goods, preparing of cash vouchers, Debit Vouchers, Salary, Banking, Insurance, Transportation etc.
 Handling indenting of merchandise as per customer requirement. (Post & pre order).
 Maintaining business plan procedure. (Supply chain-weekly, biweekly, daily indent receipt confirmation).
 Handled factory work related to fabric inspection, presentation checking.
 Getting sales order from corporate world
 Inspection of presentation box.