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CARRER OBJECTIVE
To be in an environment where constant challenges & creativity are the essence of working, my education interest & skills are utilized in an optimum way to enhance Organization’s Success and my own personal growth by handling responsibilities likes project planning and coordination, Implementation identifying projects Exercises, etc.

SUMMARY OF WORK EXPRIENCE
• 6+ years of work-experience in IT/Telecom service industries.
• Strong knowledge of Data / Computer Networking, LAN / WAN.
• Expertise in Configuration, Implementation & Maintenance of various Computers / Data Networking Equipment.
• Demonstrated Understanding of Various Network Technology, Protocols, and Topologies.
• Sales, AMC & Support of PC H/W & Peripheral in Banking Industries
• Solid Management Skills, Effective team player with ability to adapt quickly in a multicultural team.
• Independent and able to quickly adapt to new technologies and environment.
• Strong in the Troubleshooting, debugging, implementation and customer support.

TECHNICAL EXPERTISE
 Exposure in Cisco 800,1700,1800,2500,2600,3600,3700 Series Routers & Maipu Configuration, Implementation & Troubleshooting.
 Routing Protocols like RIP,OSPF,& BGP etc.
 Switches –Nortel 420BayStack,1424 Passport & Cisco 2950, 3550, 3750 Stake
 WAN Exposure with VLAN, E1 (Framed & Unframed), ISDN (PRI & BRI).
 Lease Line / ISDN Line Commissioning & Troubleshooting.
 Exposure in OFC Network like Splicing, Termination & Fault detecting.
 Worked on different Type Modem like RAD ASM-52, Loop CSU/DSU, and Arati Optical Modem etc.
 Installation, Configuration, Administration and troubleshooting of Windows-9X/2000Pro/XP/NT Server//2003 Server & Novell Netware.
 Installation & troubleshooting of Server using RAID on WIN2k & Novell
 Implementation of Visio, Lotus Notes 7.0 Client.SAP-R/3.
 Working knowledge of Remedy / AR User Software.
 Installation & Troubleshooting of VOIP with Polycom Video Conferencing Equipments
 DATA Backup Solution

Professional Experiences
CMS Computers Ltd., Raipur
Project: Reliance Communication Ltd. IMSG
Position:Sr. FMS Engineer – IT / Data

Key Responsibilities of all are Reliance MCN & Town Office in Chattisgarh
• To be a part of Reliance Communication Ltd. -IMSG Group responsible for installation/maintenance/configuration/Troubleshooting of all IT activities for Reliance offices come in MP-CG Circle.
• Taking care of WAN connectivity using Cisco Routers series & Other Router.
• Installation, Administration & Troubleshooting of OS & Other IMSG S/W.
• Lotus Notes7.0 Installation and Support to All Reliance offices & Distributor
• Data Connectivity through FWP (Fixed Wireless Phones) at Remote site.
• Troubleshooting of Video Conferencing Equipment- Polycom System.
• First Level settings & maintenance of IBM PC, IBM Laptop, Printers//Photo copier Like Toshiba e-studio 25 Series and TVS Printer.
• Vendor managements for this we co-ordinate with different vendors viz CMS computers Ltd. HP, HCL, Samsung, etc to get warranty and service as per SLA
• Responsible for Documentation/Report Generation by taking care of quality mgmt. Model in ISO 9001:2000 for system integration/facility mgmt./materials mgmt. Services of IMSG activities
Reliance Web world Project
• Maintenance of IT setup at Reliance Web world, at Raipur which includes Six E1(s), one CISCO 3745 Routers, Nortel Passport 1424T (L3 Switch) & Buystak 420T(L2). Whole Network is divided into 5 VLAN for Official and Commercial purpose.
Reliance ATM Project
• Provide ATM connectivity to SBI,OBC & PNB through FWT (Fixed Wireless Terminal instead VSAT) using Rocsys101 Router & Cisco 805 Router.
• OBC ATM connectivity through FWP without router & switch.
Reliance Data Network Project
• Installation, Commissioning & maintenance of RDN Connectivity site on MPLS/VPN through CSU/DSU & Router like GE Money, CAMS, ACC etc

Previous Experience: -
Comptech Plaza
Project: BSNL OFC Mtce Location: Bhopal
Position: Sales & Support Executive.
Key Responsibilities:
LAN & WAN Connectivity, Router, SHDSL Router, Wireless LAN (Access Point) Switch, ISDN Line (NT, TA), Leased Line Modem, Firewall Installation & Troubleshooting, etc.
Joint by Joint Closer & splicing, Fiber Termination by Attenuator (Several DB), Fiber Connectivity, Use of Diamond Cleaver, Splicing Machine, Pigtail, OFC Tran Receiver etc in Optical Fiber Network & Connectivity.
PCS Industries Limited
Project: Banking (SBI, PNB, Bankof Baroda etc) Location: Indore & Bhopal
Position: Customer Support Engineer
Key Responsibilities
Installation & maintained Server on Novell Netware & Windows 2000 Server. In Banking
• Installation & maintenance Diskless Node, PC, DMP Printer, Olivetti Passbook Printer & line Printer (Lipi & Printronix)
• Responsible for Data Backup, LAN Connectivity, Power Issue in Banks
• Responsible for AMC Business, TPM Business, Warranty Payment & AMC Collection
• IT related Support to Hero Honda, BSNL, LIC, and Indian Air Lines etc.
Spice Net Limited.
Project: M.P. Land & Record, SBI, UCO Bank Etc Locations: -Delhi, Gwalior
Bhopal & Indore
Position: Customer Support Engineer
• Worked at Gwalior (Responsible for Service & AMC Business of SBI, S B of Indore, UCO Bank & Union Bank.
• Team Leader for Service Call Control Of Land & Record settlement of all location of M.P. State for Khasra Project from Head office Gwalior.
• Warranty support of Olivetti PR2 Passbook Printer to our Distributor like HCL, CMS, Zenith, PCS etc.
Job Responsibilities: -
• Installation & Maintenance of Server (ACER, IBM & HP), Personal Computer, Networking & Printer (Line printer, Passbook printer, Dot Matrix printer, Inkjet printer, Laser printer)
• Business Development, TPM. AMC Payment collection, support to distributor.