SOFTWARE RESUMES

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EXPERIENCE SUMMARY
• Overall more than five years of experience in the IT field and more Three years with emphasis on Software Testing in Onsite/Offsite (In campus) environment.
• Worked extensively in the areas of Telecom domain (IVR,E1-Trunk booking and Billing software integration) RS232/Dialup communication with Custom Protocol and having knowledge which involved development of testing tools, execution of test cases and customer spot online testing and SDLC exposure over ISO 9001-2000 standards.
• Self motivated with natural leadership traits and excellent communication skills.
ACADEMICS
• BCA (Computer Application) Madurai Kamarajar University, Madurai,-2005.
• DEEE, (Diploma in Electrical & Electronics) Board of Technical Education of Tranning-Tamilnadu-2000.

TECHNICAL SUMMARY
SKILLS TOOLS EXPERIENCE LEVEL
Operating Systems Win2000,98,NT, DOS 4
Languages C++, C 2
Database(s) MS Access,
SQL,oracle8i 3
Packages MS Project 98, MS Office (MS Word, MS Excel, PowerPoint etc.),

ACHIEVEMENTS
• Around 3 years experience in software and Hardware Testing
(Including onsite testing in various Telephone exchanges all over India)
• Around 6 months experience in Testing and SDLC exposure as per ISO standards,
• Around 2 years experience in product testing and production,
• Involved in Review of Software requirement specification, Test Plan ,Test Cases, Test scripts, Test Data, Other technical documentation, Preparation of Data Flow Diagrams, Flowcharts, Preparation of flow of the data/control documentation in the system Functional Testing
• Good Communication Skills and a good Team Member

COPMANY PROFILE:
TRICOM TECHNOLOGIES is since June 1995, it’s basically a Telecom Company located in Bangalore having headcount of 100. The company provides software and hardware solution in areas of Telecommunication, Data communication, Computer networking, Telecom Network monitoring industrial communication and Signal Processing, TRICOM TECHNOLOGIES is also ISO 9001:2000 certified Company.
Major Customers: BSNL, INDIAN RAILWAYS.

WORK EXPERIENCE
1. USB/E1 Based/PCI Based IVR Applications (Interactive Voice Response)
IVR applications like Fault Booking, Payment remainder, Payment enquiry, Trunk Booking, Billing software integration and Meter Reading announcement for BSNL, Ticket status enquiry for Railways had been built with the indigenous hardware. VXD was responsible for communicating with the hardware. An active x control will process the user commands like GO_ONHOOK, OFF HOOK, PLAY and RECORD. OCX will pass the parameters to the VXD and get back the results from the target device. Current status of any voice channel may be known by passing the appropriate parameters to the OCX. The system is completely Fault Tolerant. The payment remainder and Payment enquiry services were integrated with BSNL’s commercial packages through RS232 ports and TCP/IP.
Integration with BSNL’s third party billing Software like Trichur Package, Dot Soft etc...Which are Oracle systems based running in SCO UNIX server.

As a Software Testing Engineer, (with a team size of 4) of the Application Support Group was responsible for the follows –
• Preparation of Test Case and Test Plan
• Review of requirement specification.
• Testing the Application in manual /Automation Mode.
• Logging bugs, verifying the defects
• Sending status reports to the TL
• Preparation of Data flow Diagrams and preparation of test data.
• Test bed set up.
• Manual testing the System hardware through Simulator
• Coordinating system-testing processes - Black Box Testing.
• Configuration management of the test documents.

Environment: IBM/Compaq/HCl/PC, Windows 98, 2000, NT, SQL PLUS 8i, oracle (or) UNIX server
Language Used: C, C++, Vb

2. COMS (Centralized Operations and Maintenance System)
This system will do the remote maintenance of C-dot’s, SBM/MBM/RAX256 type of exchanges. The system will collect the remote exchange’s various types of data through dial-up. The online prompt (maintenance command prompt) of remote exchange will be given to the centralized place through dial-up. With the help of this, the user can able to create/delete a subscriber without going to that remote exchange. This will communicate with the remote ExIn (Exchange Interface).

As a Software Testing Engineer, (with a team size of 4) of the Application Support Group was responsible for the follows –
• Preparation of Test Strategy and Test Plan
• Review of requirement specification.
• Creation of Test cases.
• Preparation of Data flow Diagrams and preparation of test data.
• Test bed set up.
• Coordinating system-testing processes - Black Box Testing.
• Configuration management of the test documents.
• Modifying various existing reports, assisting users in using reporting tool and reports,

Environment IBM/Compaq/HCl/PC, Windows 98, 2000, NT,
Language Used: C, C++, Vb

3. ExIn (Exchange Interface)
This system is developed to monitor & download the data from the telephone exchanges of types CDOT, OCB and E10B via RS232 port. The system stores the collected data into database. The data could be uploaded to the centralized system through dial-up network. Since the system acts as a remote interface for the exchange, authorized personal could login to the exchange from the remote place. The system alerts the corresponding maintenance personal in case of certain faults. The system also provides the soft/hard copy of the reports.

As a Software Testing Engineer, (with a team size of 4) of the Application Support Group was responsible for the follows –
• All stages of the SDLC in the ExIn project for client of BSNL in Various places in all over India,
• Preparation of Test Strategy and Test Plan
• Review of requirement specification.
• Creation of Test cases.
• Preparation of Data flow Diagrams and preparation of test data.
• Test bed set up.
• Coordinating system-testing processes - Black Box Testing.
• Configuration management of the test documents.

Environment: IBM/Compaq/HCl/PC, Windows 98, 2000, NT,
Language Used: C, C++, Vb

4. Standalone IVRS (Interactive Voice Response System)
Atmel 89c52 is used as a Heart for this IVRS module. This Module consists of onboard Memories such as Flash Memory (Hy29F016),Volatile Memory(Hy62c256),DTMF Decoder(8870),ADC 0820 and 4 bit ADPCM Voice IC from OKI(6588) to Playback/Recording, Rs 232 is used for Serial port communication, General purpose I/O for Interfacing capabilities.

This system was developed to automate the interaction with the customers using telephone lines to announce their current meter reading. The system comprises a Line Interface Unit to interface with the telephone lines. The system greets and guides the user with voice messages,

As a Software Testing Engineer was involved in the following
• Writing the test cases
• Execute the test cases
• Testing the Application in manual mode
• Logging bugs, verifying the defects
• Sending status reports to the TL
• Preparation of Data flow Diagrams and preparation of test data.
• Test bed set up.
• Coordinating system-testing processes - Black Box Testing.
• Testing Configuration management of the test documents.

Environment: IBM/Compaq/HCl/PC, Windows 98, 2000, NT,
Language used: C, C++, Vb

5. CBS (Call budgeting Service)
This system is developed to monitor the subscriber’s meter reading round the clock. Before starting the bill period each subscriber’s threshold will be fixed and they will be put under observation. If any body crosses the allotted threshold the inbuilt IVR application will call the subscriber and the required announcement will be given and the necessary action will be taken by the system. Exchanges of types CDOT, OCB and E10B were complied.

As a Software Testing Engineer was involved in the following
• Execute the test cases
• Testing the Application in manual mode
• Logging bugs, verifying the defects
• Sending status reports to the TL
• Preparation of Data flow Diagrams and preparation of test data
• Test bed set up
• Coordinating system-testing processes - Black Box Testing
• Testing Configuration management of the test documents

Environment: IBM/Compaq/HCl/PC, Windows 98, 2000, NT,
Language used: C, C++, Vb

6. IEMS (Interactive Exchange Monitoring System)
Atmel 89c52 is used as a Heart for this IVRS module. This Module consists of onboard Memories such as Flash Memory (Hy29F016),Volatile Memory(Hy62c256),DTMF Decoder(8870),ADC 0820 and 4 bit ADPCM Voice Ic from OKI(6588) to Playback/Recording, Rs 232 is used for Serial port communication, General purpose I/O for Interfacing capabilities.
This system was developed to monitor the exchange’s vital equipments like Battery, Alternator and Switch round the clock. The system comprises a Line Interface Unit to interface with the telephone lines. If any critical faults occurred, the system will automatically dial the concern officer to convey the message.

As a Software Tester I involved in the following.
• Test bed set up.
• Coordinating system-testing processes - Black Box Testing
• Configuration management of the test documents
• Testing the Application in manual mode
• Execute the test cases
• Verifying the defects
• Sending status reports to the TL

Environment: IBM/Compaq/HCl/PC, Windows 98, 2000, NT,
Language used: C, C++, Vb

Black Box Testing: System Testing, Performance (Load and Stress Testing), Regression Testing, Functional Testing, Validation, Verification, Usability Testing.

Sound Knowledge in Software Development Life Cycle.
Expertise in Test Planning, Test Case Design, Test Execution, Bug Reporting.
Sound Knowledge in ISO 9001:2000 Certification.
Sound Knowledge in TSL.
Sound Knowledge in Mobile Testing, Telecom Networking, EPABX Application.
The Black Box Testing strategy am involved is System Testing, Sanity Testing, Functional Testing, Usability Testing, Negative Testing (-ve cases), Stress & Load testing.
The Testing Methodology is equivalence class partitioning and boundary value analysis.
The SDLC we normally follow is Incremental Model.

TRAINING PROGRAMS ATTENDED
• I have completed Win Runner, QTP and Test Director, Bugzilla at System Domain.