Head - Transition / Process

COMPANY: VALUTEK CONSULTING

Job ID: 3095	Location: Bangalore
Category: Help Desk,	Employment Type: Full-Time
Posted at: 25 Aug `08	Expire at: 25 Sep `08


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JOB DESCRIPTION:

This position, would include Helpdesk, Support Centre, Security Process(when that comes into India Shared Services Centre) and other similar projects which will come in over time ( 150 FTE + currently should grow to 180-200 by end 2008)

Strong Service Delivery Record and Experience in managing large teams – Technical help desk area

Ability to manage multiple stakeholders and customer groups

Strong Analytical and Problem Solving abilities

Ability to enhance customer experience, think behind the obvious and have strong ’change” mindset

Work effectively and seamlessly with cross functional teams in IT and other areas – both in India and UK

Strong understanding of transition methodology and other industry best practices

POSITION REQUIREMENTS:

14-18 years of total exp

Strong Service Delivery Record and Experience in managing large teams – Technical help desk area

Strong Analytical and Problem Solving abilities

Work effectively and seamlessly with cross functional teams in IT and other areas

Strong understanding of transition methodology and other industry best practices

SALARY & BENEFITS: Not Specified.

CONTACT:

Vijay
Recruitment
Desk: 9972266336

valu2tek.com

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