Help Desk Services/ Entry Level Specialist

Note:- Please use job code while applying for job. 

Number of Position:-SIX

1.      Associate’s Degree in Computer or Information Science, AND one (1) year of satisfactory work experience on an IT Help Desk/User Support environment.
2.      Bachelor of Science Degree in Computer or Information Services.
3.      Demonstrated Help Desk Agent Certification/Training.
4.      Demonstrated Customer Service Certification/Training.
5.      Demonstrated experience with the HP Service Center software (formerly Peregrine Service Center.
6.      Demonstrated experience  in meeting ambitious deadlines and delivering high-quality work on schedule
7.      Demonstrated experience working closely with business customers to develop user requirements.
8.      Demonstrated leadership skills, communication, analytical and problem solving skills.
9.      A+ certification.
10. MCP certification.
11. Demonstrate ability to provide knowledge transfer.
12. Demonstrated ability to work independently.

Salary: Negotiable 
Benefits: The most basic plan that all employees are offered includes Health and Dental Plans, and Vacation time where applicable. Other benefits can be added depending on project duration.